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Business Policies 

Operation Processes

  • The first step is to find out if your chosen wedding date is available. From there, we will find a time to meet up and get to know each other. This would be a chance for me to get to know you as a couple, and for you to get to know me! It is preferred that this meeting is done in person, but if that’s not possible we can have a chat over the phone. After this meeting, there is no obligation to secure me as your celebrant. Consider this meeting a chance to get to know me and decide if you think my personality and vibe is what you’re looking for in a celebrant!

  • Following this meeting, if you feel as though I’m the right celebrant for your special day, we can officially book it in and secure the date. We can also do this at the meeting if you feel ready to go! To confirm all bookings, a 25% nonrefundable deposit will be made by the couple – please note that your wedding date is not secure until this has been done

  • If you have chosen the Full Ceremony Experience Package with a unique and customisable ceremony, I’ll begin to work on creating your perfect ceremony. During this, we will chat pretty frequently to bounce ideas off each other. Please know that I invite any and all feedback – this is your day and it’s important that it feels right to you!

  • The Notice of Intendment Marriage (NOIM) documents is a legal document that will be lodged with the Registry of Births, Deaths and Marriages. This document can be completed 18-months prior to your ceremony date, but no less than one month prior to the date. Again, this can either be done in person or online – however in person is always preferred

  • The remaining 75% of the payment is to be paid 14 days prior to your wedding

  • If you have chosen the Full Ceremony Experience Package, a ceremony rehearsal is included in this package. Not all couples opt for this; however I encourage it

Other Important Information

  • It will be my responsibility to ensure that all my equipment is serviced, charged and reliable at all times. It will be my responsibility to assess whether any additional AV equipment will be required depending on the venue

  • It will be my responsibility to ensure all required stationery will be provided on the day of your wedding, this includes pens and printed documents.

  • Please note that all clients are required to begin the ceremony at the scheduled time. If there is a delay and the wait time exceeds 1 hour, an hourly rate of $100 will be applied

  • If for any reason I am unable to perform this Contract (due to illness, emergency, fire, casualty, strike, pandemic, movement restriction, act of God or causes beyond my control), I will make every attempt to recommend a substitute celebrant per the provision in this contract. If a subsite celebrant cannot be found, I will provide a full refund

Privacy and Confidentiality

  • As a Commonwealth Registered Civil Marriage Celebrant, I will abide by the Marriage Act, Privacy Act, and Celebrant Code of Conduct. As such, all personal information and documents will be stored in lockable filing cabinets, and those that are online will be protected by security measures such as passwords. All personal information will only be used for the purpose of which it was collected, unless you provided explicit permission otherwise.

  • Document recording and storage

  • All personal information will be collected, disclosed, used and stored in accordance with the National Privacy Principles set up under the Privacy Amendment Act 2012

  • I will only collect and record information that is necessary for my service as a celebrant

  • All documents will be stores securely and not accessible to any other person

Payment and Refunds

  • A 25% non-refundable deposit is made to secure the wedding date

  • The remaining 75% of payment is to be made at least 14 days prior to the date of your wedding

  • All payments are made via direct deposit, my bank details can be found on the invoice

  • Travel costs are $50 per/hour. Travel costs do not apply within one hour from Orange

  • Postponing your wedding:

  • If your wedding is postponed, and I am still available on the new date, the already paid deposit will serve to secure the new date for you

  • If your wedding is postponed outside of the 14 days prior to the original date and I am not available, your deposit will be refunded

  • If the wedding is postponed within 14 days of the original wedding date, and I am not available for the new date, your deposit will not be refunded

  • Cancellations:

  • If your wedding is cancelled outside the 14 days prior to the date, your deposit will be refunded

  •  If your wedding is cancelled within the 14 days prior to the date, you will be liable for the full amount of your chosen package

  • Please note, some discretion may apply upon consideration of circumstance

Orange, NSW 📍

phone:

0408 000 683

instagram:

withlove.billie

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